Privacy
Privacy Policy
How we handle the information you share with us through this website, by email and by phone.
Who we are and what this policy covers
This Privacy Policy explains how Mooney & Boland Detective Agency ("Mooney & Boland," "we," "us") handles information collected through privatedetectiveus.com (the "Website"), through inquiries sent by email, and through telephone calls to our published number. It does not cover information gathered during an investigation, which is governed by the engagement terms agreed with a client and by applicable law.
Questions about this policy can be sent to contact@delatorgroup.com.
Information we collect
Information you provide. When you submit the inquiry form, email us or call us, you may provide:
- Your name and contact details, such as telephone number and email address
- Your preferred method and time of contact
- Your state and the general category of service you're asking about
- A description of your situation, which may include information about other people
- Any other information you choose to share in correspondence or conversation
Please share only what is needed to describe your inquiry. Do not send passwords, financial account numbers, government identification numbers or similar sensitive data through the Website.
Information collected automatically. Like most websites, the Website and the services that host and support it automatically receive technical information when you visit, such as your IP address, browser type, device information, referring page, pages viewed and the date and time of your visit.
Contact forms, email and telephone inquiries
Inquiry forms on the Website are processed by our website platform and delivered to our business email inbox. Emails you send us are received and stored by our email service provider. Telephone calls are handled through our telephone service provider; we may take notes during a call to record your inquiry.
We use inquiry information to respond to you, understand your situation, assess whether and how we can help, and communicate with you about a potential engagement.
Website analytics
We use the analytics provided by our website platform to understand aggregate traffic, such as how many people visit, which pages are viewed and how visitors arrive at the Website. This information helps us improve the Website and is not used to identify you personally.
Third-party services used by the Website
To display the Website, your browser connects to certain third-party services, which receive your IP address and standard technical information as part of that connection:
- Squarespace: website hosting, forms, security and analytics
- Google Fonts: delivery of the typefaces used on the Website
- Unsplash: delivery of licensed photographs displayed on the Website
- Google reCAPTCHA: spam and abuse protection on the inquiry form, which may collect device and usage information to tell people from automated programs
These providers process information under their own privacy policies, including Google's Privacy Policy and Terms of Service, which apply to reCAPTCHA.
How we use information
We use the information described above to:
- Respond to inquiries and communicate with you
- Evaluate and, where you choose to proceed, provide requested services
- Operate, maintain, secure and improve the Website
- Detect and prevent spam, abuse and fraud
- Comply with legal obligations and protect our legal rights
Data security
We take reasonable steps to protect information submitted to us. The Website is served over an encrypted (HTTPS) connection. No method of transmission over the internet or of electronic storage is completely secure, however, and we cannot guarantee absolute security.
Data retention
We keep inquiry information for as long as reasonably necessary to respond to you, to manage any resulting engagement, and to meet legal, regulatory, accounting or record-keeping obligations, after which it is deleted or securely archived. Retention periods vary with the nature of the inquiry and applicable requirements.
Your privacy rights and choices
You may ask us to access, correct or delete the personal information you have provided to us, or to stop contacting you. Depending on where you live, state privacy laws may give you additional rights. To make a request, email contact@delatorgroup.com. We may need to verify your identity before acting on a request, and some information may need to be retained where the law requires it.
You can opt out of further communications at any time by replying to any message or telling us during a call.
Children's privacy
The Website is intended for adults. It is not directed to children, and we do not knowingly collect personal information from children under 13 through the Website.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised. Significant changes will be reflected on this page.
Contact for privacy inquiries
For questions or requests about this policy or your information:
Mooney & Boland Detective Agency
Email: contact@delatorgroup.com
Telephone: 629-310-8667